FAQ

SHIPPING

We currently ship to the United States, Canada, Australia, and the United Kingdom.

We currently do not deliver to P.O. Boxes.

All fees are displayed in US dollars and will be converted to your local currency at checkout.

Domestic/United States

Standard Shipping - FREE on all orders

Expedited Shipping - $10

Canada

Economy International - $8 or FREE on all orders over $150

International Expedited - $20

United Kingdom

Economy International - $8 or FREE on all orders over $150

International Expedited - $28

Australia

Economy International - $8 or FREE on all orders over $150

International Expedited - $30

A lot of our pieces are made to order, so please allow 2 to 5 business days for us to make your jewelry. You will receive an email from us once your order has shipped.

Please keep in mind that the estimated delivery times are for reference only and may differ from the actual delivery time depending on various factors.

Due to the impact of COVID-19, most carriers can no longer guarantee their timelines. We appreciate your patience during these times. 

Domestic/United States

Standard Shipping - 3 to 5 business days

Expedited Shipping - 1 to 3 business days

Canada, United Kingdom, and Australia

Economy International - 6 to 20 business days

International Expedited - 2 to 5 business days

Domestic/United States - All taxes are calculated at checkout and there are no additional charges upon delivery.

All Other Orders - Taxes and duties are not included in the total at checkout. Please note that Cami Blù does not have any control over these fees as they vary by country. Payment of any duties and import taxes is the responsibility of the recipient and is collected at the time of delivery. Please contact your local customs office for more information.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, please contact us at shop@camiblu.com. If your return is accepted and you are located within the US, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

For international returns, the customer is responsible for paying the return shipping costs.

Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at shop@camiblu.com. 

Please note that your original shipping fee is non-refundable and will be deducted from the refundable amount.


MATERIALS & CARE

Not at all! Gold-filled jewelry uses an entirely different manufacturing process, making it a lot more resistant to tarnishing or fading compared to modern plated or "dipped" metals. That's what makes it a great budget-friendly alternative to solid gold.

Gold-filled jewelry has a thick layer of solid carat gold that is then permanently bonded to a core metal (usually jeweler's brass) using extreme heat and pressure, whereas gold-plated jewelry has a much thinner layer of gold that is bonded to the core metal using only an electric current.

This means gold-plated jewelry requires a lot more care and attention as it will fade and tarnish faster compared to gold-filled jewelry that can last a lifetime with minimal care.

No! With proper care, gold-filled jewelry can maintain it's golden shine for a lifetime!

No! Gold-filled jewelry wears just like solid gold as long as its core metal doesn't become exposed. This can only happen when the jewelry is badly scratched or otherwise damaged.

As long as you don't use any harsh soaps you can safely shower with gold-filled or sterling silver jewelry.

However, if the jewelry also has pearls or other natural gems on it we recommend taking it off before showering.

We generally recommend avoiding wearing any jewelry in hot tubs, pools, or the ocean as it will cause it to dull and lose its shine.